Privacy
Last Updated: February 6, 2025
This Privacy Policy for the Couples Therapy Assistant app (CTA) and Couples Therapy Assistance Delivery LLC (“we,” “us,” or “our”) describes how we process your personal information when you use the CTA. By using the CTA, you consent to this Privacy Policy. If you do not agree, please refrain from using the CTA.
Compliance and Security Measures
The CTA adheres to applicable Health Insurance Portability and Accountability Act (HIPAA) standards. However, internet transmissions cannot guarantee absolute security. Information you transfer to the CTA is done at your own risk. We use best practices to protect your data, including technical and procedural safeguards.
Data Collection and Use
Patients/Clients
-
We do not access, collect, store, or share your personal information through the CTA.
-
Non-personal information (e.g., age, gender, zip code) may be collected to improve the CTA.
-
Information you share with your therapist is managed by them under confidentiality responsibilities.
Therapists
-
We collect personal information, including name, contact details, license numbers, and payment information, provided voluntarily by you.
-
Personal information must be accurate; false information may result in restricted use of the CTA.
-
You can request data deletion or opt out by contacting us.
Therapist Information Processing Purposes
We process therapist information for the following purposes:
-
Account management and authentication
-
Service delivery and support
-
Administrative updates and feedback collection
-
Service improvement and internal research
-
Compliance with legal obligations
-
Business transfers during mergers or acquisitions
Data Confidentiality and Disclosure
We aim to keep personal data confidential. Disclosure may occur under the following circumstances:
-
To protect our rights, users, or the public.
-
To respond to legal obligations or violations of policies.
-
During misuse incidents to ensure proper functionality and notify authorities.
Third-Party Links and Advertisements
-
Linked websites and advertisers may have different privacy policies.
-
We are not responsible for their data collection or use. Review their policies before providing personal information.
Artificial Intelligence and Machine Learning
-
AI-powered features are provided through third-party service providers, like Anthropic (Claude AI).
-
Data processed by AI is safeguarded, though absolute security cannot be guaranteed.
-
Users must follow the terms of the AI service provider.
Account Management
You can review, change, or terminate your account at any time. Upon deactivation, we will remove your information from active databases.
Jurisdiction and Legal Framework
This Privacy Policy is governed by the laws of New York. Disputes will be resolved exclusively in New York courts.
Business Transfers
In case of a merger or sale, we will notify users about data transfer. You may request data deletion before the transfer.
Policy Updates
We may update this Privacy Policy. The last revision date will be indicated.
Contact Information
For questions or comments, contact us at:
Couples Therapy Assistance Delivery LLC
21 Fairmont Avenue, Poughkeepsie, NY 12603
Email: deliverycta@gmail.com
Phone: 845-345-8956